Refund policy

At Gege Bear, your safety and hygiene are extremely important to us.

No Returns on Used or Opened Products

  • As our products are personal care and cosmetic items, we do not accept returns or refunds once the_toggle products are opened or used

  • This policy is in place due to health, hygiene, and safety concerns

Damaged Product Exchange

We will gladly assist you if:

  • You receive a damaged product, or

  • The package is damaged during transit

How to Request an Exchange

  1. Email us at shop@gegebear.com

  2. Share clear photos of the damaged product and outer packaging

  3. Send the request within 48 hours of delivery

Once verified, we will process an exchange for the damaged item

Please Note

  • Exchange requests without proper photos or raised after 48 hours may not be accepted

  • No refunds are issued for cosmetic products; only exchanges for transit damage are applicable

📩 Need Help?

For any questions related to shipping, delivery, or exchange requests, feel free to reach out to us at:
📧 shop@gegebear.com
We’re always happy to help 💕